AffordlySpend with confidence

Support

We're here to help. Write to info@mugcode.ca — we usually answer within two business days.

Tip: include your iPhone model, iOS version and Affordly version (Settings → Version). Please never send your backup password or bank details.

What is "Available to spend"?

The money you can use until your next income, after your bills due before then, what you set aside for essentials and goals, and your safety buffer. Tap the amount on Home to see exactly how it's calculated.

Does Affordly connect to my bank?

No. You enter your balances and transactions yourself, so nothing is shared with a bank or aggregator.

How do I keep my data safe when I change phones?

Settings → Backup and restore → Create a backup. Choose a password you'll remember and save the file somewhere safe (for example iCloud Drive). On the new iPhone, choose "Restore from a backup" on the welcome screen. We can't recover a forgotten backup password.

How do I lock the app or hide amounts?

Settings → Privacy and security for Face ID or passcode lock and the app switcher preview; Settings → Hide amounts to replace amounts with dots, including in the widget.

How do I add the widget?

Touch and hold your Home Screen, tap Edit → Add Widget, search for Affordly, and choose a size. You can also say "Add an expense in Affordly" to Siri.

How do I delete my data?

Settings → Privacy and security → Delete all data removes everything from your iPhone. If you created an account, delete it in Settings → Account and sync → Delete account. See our Privacy Policy.

Subscriptions

If you subscribe, you can manage or cancel it in your iPhone's Settings → your name → Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.

Contact

MugCode · info@mugcode.ca · mugcode.ca